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Return Policy

 

Last updated April 01, 2019



 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at rebecca@sugarandsatin.com to obtain a Return Merchandise Authorization (RMA) number and return shipping instructions and address. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the address provided.

Exceptions

 

The following items cannot be returned or exchanged:

 

  • Lingerie

  • Swimsuits

  • Bodysuits

 

For defective or damaged products, please contact us at the customer service number below to arrange for store credit or an exchange.

 

Please Note

 

  • Sale items are FINAL SALE and cannot be returned

 

Questions

 

If you have any questions concerning our return policy, please contact us at:

(916) 706-8018

rebecca@sugarandsatin.com